Destination coverage
We are expanding destination coverage with local logistics partners. Enter your delivery country and postcode at checkout to confirm availability.
INTERNATIONAL SHIPPING GUIDE
A clear guide to international delivery
Review warehouse locations, destinations, methods, timing and estimated cost before you place an order.
SHIPPING GUIDE
International delivery at a glance
Use this guide as a starting point. The final destination, service level and price are confirmed at checkout.
| Warehouse Location | Local partner warehouses in China and selected international fulfillment hubs |
|---|---|
| Destination | United States, Canada, Australia and United Kingdom |
| Shipping Method | Air Shipping — tracked international courier |
| Processing Time | 1–2 business days after payment and address verification |
| Estimated Shipping Time | United States / United Kingdom: 5–10 business days after dispatch Canada / Australia: 6–12 business days after dispatch |
| Shipping Cost | Air Shipping — United States: US$19.99 Air Shipping — Canada: US$24.99 Air Shipping — United Kingdom: US$19.99 Air Shipping — Australia: US$24.99 Free shipping on orders of US$200 or more |
Air shipping charges are shown by destination at checkout. Orders of US$200 or more qualify for free shipping; when free shipping applies, the paid air-shipping rate is hidden. Remote-area surcharges or customs duties may apply where required by the destination country.
Order preparation
Orders are checked and prepared before handoff. If an item needs extra preparation, the checkout estimate is updated before payment.
Tracking and support
Tracking or delivery updates are shared when available. Contact support with your order number if you need help after dispatch.
Frequently asked questions
Can I order without creating an account?
Yes. Guest checkout is available for delivery orders.
Can I enter a China address and mobile number?
Yes. Recipient address, city and phone details are entered during checkout.
Can I choose a delivery date?
Available delivery dates are selected during checkout.
How can I contact support?
Email support@pompoco.store with the order number when available.
Check delivery availability
Choose a product and enter your destination to see the latest delivery estimate.